Privacy Policy

Zeonix Global (“we,” “us,” or “our”) is committed to protecting your personal information and your privacy. This Privacy Policy explains what personal data we collect, why we collect it, how we process it, and your rights under applicable data protection laws, including but not limited to the Information Technology (IT) Act, 2000, the IT Rules 2011, and the Digital Personal Data Protection (DPDP) Act, 2023.

What to Expect From This Privacy Policy

We will tell you:

Why we are able to process your information.
What purpose we are processing it for.
Whether you have to provide your data to us.
How long we store your data for.
Whether we share your data with others.
Whether we intend to transfer your data internationally.
Whether we use automated decision-making or profiling.

Principles of Data Protection

We adhere to the following principles when processing your personal data:

Process data lawfully, fairly, and transparently.
Process data for specified and legitimate purposes.
Limit data to what is necessary for those purposes.
Ensure data accuracy and keep it up to date.
Retain data only for as long as necessary.
Secure personal data from unauthorized access or disclosure.

How We Collect Your Data

We collect your data directly and automatically through your use of our services:

Data You Provide Directly:

Personal Information: Your name, email address, phone number, postal address, date of birth, passport details, and other information you choose to share when creating an account or accessing our services.
Payment Information: If applicable, payment details when making transactions through our website.

Data We Collect Automatically:

Usage Data: Information such as pages visited, features used, searches conducted, and time and date of access.
Device Data: Your device type, IP address, browser type, operating system, and unique device identifiers.
Cookies and Tracking Technologies: Small data files sent to your browser to improve your experience and analyze service usage.

Purpose of Data Processing

We collect and process your data for the following purposes:

To provide and operate the services requested.
To communicate changes to terms, policies, or services.
To send marketing communications (with your consent).
To improve and customize our website and services.
To comply with legal and regulatory obligations.

Lawful Basis for Processing

Our lawful basis for processing your data depends on the specific situation:

Performance of a Contract: When you register, use our services, or make inquiries.
Legal Obligations: When required to comply with applicable laws or regulations.
Consent: For sending marketing communications or for purposes that require your explicit consent.

Data Storage and Retention

We store your data securely for the duration necessary to fulfill the purpose for which it was collected, or as required by law. Once the purpose is fulfilled, we either delete or anonymize your data.

Sharing Your Data With Third Parties

We may share your data with trusted third-party service providers to perform essential functions, such as payment processing, data analytics, and customer support. These providers are contractually obligated to use your data only as directed by us.

We do not share your data for marketing purposes without your consent.

Your Data Protection Rights

You have the following rights under applicable data protection laws:

Access: Request a copy of your personal data.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request deletion of your data in certain circumstances.
Restriction: Request limits on how we process your data.
Objection: Object to the processing of your data, including for marketing purposes.
Data Portability: Request your data in a structured, commonly used format.
Withdraw Consent: Withdraw consent where applicable.

You can exercise your rights by contacting us at info@zeonixglobal.com.

Security of Your Information

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or destruction. However, no system is entirely secure, and we cannot guarantee the complete safety of your data.

Children’s Privacy

Our website and services are not directed at children under 13 years of age, and we do not knowingly collect data from them. If you believe we have collected data from a child, contact us, and we will delete it promptly.

Cross-Border Data Transfers

If we transfer your data internationally, we ensure that appropriate safeguards are in place to protect it, in compliance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, and we encourage you to review it regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your data protection rights, please contact us at:

Email: info@zeonixglobal.com
Website: https://www.zeonixglobal.com